Shipping FAQ

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

Depending on the quantity you are purchasing, our stock is shipped either directly from the farm or from our Australian office to your address. In either case, you should expect 8 to 15 working days depending on your location. If you need your order urgently, please do let us know via email or call us to discuss other express shipping options.

WHEN WILL MY ORDER BE SHIPPED?

All orders taken before 1 pm Brisbane time will be shipped the same business day. We will keep you updated on the status of your order by e-mail.

WHERE DO YOU SHIP?

We ship worldwide. We try to keep shipping costs as low as possible, but these do, of course, vary by destination. You can view the total shipping cost of your order on the checkout page.

HOW DO I RETURN A PRODUCT?

If you need to return your product, please email us and we will send you a return number. To ensure that your return is processed quickly and correctly, please do not send the product back without first receiving a confirmation and a return number.