Privacy policy

Effective Date: 12/09/2025

At Saffronice, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit or shop at saffronice.com.

Information We Collect

  • Order Information: Your name, billing/shipping address, email, phone number, and payment details.

  • Device Information: Basic technical details such as IP address, browser type, and pages visited (collected automatically by our website platform for security and performance purposes).

💡 Payments: All payments are processed securely through eWay. We never store your credit card details. Payment data is encrypted and managed directly by eWay in compliance with PCI DSS standards. See eWay’s Privacy Policy.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your purchase.

  • Prevent fraud and keep our website secure.

  • Share product updates or offers (only if you opt-in).

We never sell your information.

Sharing Your Information

We only share your information with trusted providers:

  • eWay (payment processing)

  • Google Analytics (site traffic insights)

  • Google Customer Reviews & Enhanced Conversions (to improve customer experience and advertising accuracy).

We may also share information if required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

We comply with Australian Privacy Principles (APPs), as well as GDPR and CCPA requirements where applicable.

Data Retention

We keep order information for our records unless you request deletion.

Changes

We may update this policy occasionally. Updates will always be posted here with a revised effective date.

Contact Us

For questions about this policy or your personal information, contact us at:

📩 sales@saffronice.com
📍 Book of Healing Pty. Ltd. T/A Saffronice

ABN 98 615 432 525